Shipping times:

Please allow 6-8 business days to process and ship your order, With an exception of 1-3 additonal business days for any limited/special edition products.

New Releases & Restocks:

All updates on new items, restocks & shop re-opening’s will be published on our following social media pages:

Instagram: @ByCloseCalls

Returns & Exchanges:

Due to the limited nature of our products, All sales are final.

DISCLAIMER: CloseCalls is responsible for your new purchase until it reaches the Post Office. After that, it is out of our control. In the case that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE TO FILE THE CLAIM WITH USPS.


 WE ARE NOT RESPONSIBLE FOR LOST PACKAGES DURING TRANSIT!
 WE ARE NOT RESPONSIBLE FOR SHIPMENTS SENT TO FORWARDING SERVICES OR COMPANIES REGARDLESS OF SHIPPING SERVICE SELECTED, IF YOU PLACE AN ORDER AND YOUR SHIPPING ADDRESS IS A FORWARDING ADDRESS YOU ARE RESPONSIBLE FOR CONTACTING YOUR FORWARDING COMPANY OR SERVICE TO LOCATE YOUR SHIPMENT.

WE ARE ALSO NOT RESPONSIBLE TO WEATHER RELATED DAMAGE OR DELAYS & DAMAGE CAUSED BY HUMAN ERROR DURING THE INSTALLATION PROCESS OF THE PRODUCT! ONCE PACKAGE LEAVES OUR HANDS IT IS COMPLETELY OUT OF OUR CONTROL!



Please view the “HELP” tab for information on product installation.